A 25% administrative fee will be assessed for cancellations submitted five days prior to the event. The 15 % VAT is non refundable at all once the fee is processed. Substitutions may be permitted; however, refunds will not be issued for cancellations made within three days of the event.
Refunds will not be issued to registrants who fail to attend the conference without prior notification of cancellation or rescheduling
Refunds will be issued to the original payment method.
A confirmation email will be sent to the customer within one to two business days, and a receipt will be issued upon payment confirmation.
